Team Performance: Conflict Management

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The Team Performance: Conflict Management certificate course is a powerful learning program that emphasizes the significance of conflict resolution in the workplace. This course addresses the growing industry demand for professionals who can manage conflicts effectively, foster positive work environments, and enhance team performance.

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About this course

By enrolling in this course, learners will acquire essential skills for career advancement, such as negotiation techniques, mediation strategies, and communication skills. These competencies will enable them to turn conflicts into opportunities for growth, strengthen relationships, and improve overall productivity. As businesses continue to recognize the importance of collaboration, conflict management skills become increasingly vital for success in any professional setting. This course equips learners with the necessary tools to navigate complex team dynamics, ensuring a rewarding and lasting impact on their careers and organizations.

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Course details

• Understanding Conflict in Teams
• Types of Conflicts: Task vs Relationship Conflict
• Recognizing Conflict Triggers
• Conflict Management Styles: Competing, Collaborating, Compromising, Avoiding, Accommodating
• The Thomas-Kilmann Conflict Mode Instrument
• Effective Communication During Conflict
• Conflict Resolution Strategies
• Building a Conflict-Positive Team Culture
• Conflict Management Case Studies and Role-Plays

Career path

Explore the demand for conflict management skills in the UK job market with our 3D pie chart. This visual representation highlights the percentage of job market trends related to team performance and conflict management. The chart showcases the significance of various conflict management skills, including negotiation, mediation, communication, problem-solving, emotional intelligence, and stakeholder management. In today's ever-evolving UK job market, understanding these trends can help professionals and organisations align their skillsets and training programs with industry demands. By doing so, you can enhance team performance and conflict resolution capabilities, fostering a more productive and harmonious work environment.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
TEAM PERFORMANCE: CONFLICT MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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